myGov is the single login that connects you to government services online. But which services can you actually link to it? The official myGov help page currently lists 15 services you can connect to your account, from the big three — Centrelink, Medicare and the ATO — through to more specialised services like My Aged Care and the National Redress Scheme. This guide lists every one of them, what each service is for, and what to check before you link it.
Quick answer: You can link 15 services to myGov, including the Australian Taxation Office, Centrelink, Child Support, Medicare, My Health Record, the NDIS, My Aged Care and Workforce Australia. You only link the services you actually use — there is no requirement to link all of them. See the official myGov help page for the current list.
How Linking a Service Works
Linking is separate from creating your myGov account. Once you sign in, you go to “View and link services”, pick the service you want, and follow the prompts. Some services give you a linking code to enter. Others ask you identity questions to make sure they connect the right record to your account. If you cannot answer those questions, you will need to contact that service directly — myGov cannot link it for you.
One thing worth knowing before you start: if you link Centrelink, Medicare or the ATO, myGov records the name and date of birth that service holds for you. If your details do not match across services, you may hit an error, and you will need to update your details with the service itself first. Updates can take up to 24 hours to flow through to myGov.
The Full List of myGov Linked Services
Here are all 15 services, in the order myGov lists them, with what each one is best for.
1. Australian Taxation Office (ATO)
Best for: tax returns, income statements and super.
Linking the ATO lets you lodge your tax return online, check your refund and income statements, manage your super, and view study loan details such as a HECS-HELP debt. Note that once the ATO is linked, its correspondence goes to your myGov Inbox rather than to your tax agent.
2. Centrelink
Best for: payments, claims and reporting income.
Centrelink is the service most people link first. Through it you can apply for payments such as JobSeeker, Family Tax Benefit and the Parenting Payment, report your income, update your circumstances, upload documents and manage claims.
3. Child Support
Best for: child support payments and assessments.
Linking Child Support lets you manage your child support assessment and payments online, update your details with Child Support, and receive its letters in your myGov Inbox.
4. Department of Health Applications Portal
Best for: online applications for health programs.
This portal gives you access to online applications run by the Department of Health. It is a smaller, more specialised service than Medicare, and most people will only need it if they are applying for a specific health program.
5. Department of Veterans’ Affairs (DVA)
Best for: veterans’ claims, cards and services.
Veterans and their families can use the DVA service to make claims, manage their entitlements and access DVA correspondence through myGov.
6. HousingVic Online Services
Best for: Victorian public housing services.
HousingVic is Victoria’s public housing service. If you are a Victorian public housing tenant or applicant, linking it lets you manage your housing services online through myGov.
7. Individual Healthcare Identifiers Service
Best for: your healthcare identifier.
This service manages your Individual Healthcare Identifier, the unique number used to identify you in the health system. It matters most if you work in healthcare or need to manage your health records.
8. Medicare
Best for: claims, your digital Medicare card and safety net.
Through Medicare you can view your claims history, check your safety net status, update the bank account your rebates go to, and access your digital Medicare card in the myGov app.
9. My Aged Care
Best for: aged care services and assessments.
My Aged Care is the entry point for government-funded aged care. Linking it lets older Australians, and their families or carers, manage aged care assessments and services online.
10. My Health Record
Best for: your health records in one place.
My Health Record pulls together your health information — such as medicines, pathology results and immunisations — so you and your healthcare providers can see it in one place.
11. National Cancer Screening Register
Best for: bowel and breast screening programs.
This register supports the national cancer screening programs. Linking it lets you manage your participation in bowel and breast screening online.
12. National Disability Insurance Scheme (NDIS)
Best for: NDIS plans, budgets and providers.
NDIS participants can use the linked service to manage their plan, view their budget, make claims and work with their providers online.
13. National Redress Scheme
Best for: redress applications.
The National Redress Scheme provides support to people who experienced institutional child sexual abuse. Linking it lets applicants manage their redress application online.
14. State Revenue Office Victoria
Best for: Victorian state taxes, duties and grants.
This is Victoria’s state revenue office. Linking it lets you manage Victorian state taxes and duties, and grants administered by the office, through myGov.
15. Workforce Australia
Best for: job search and employment services.
Workforce Australia is the government’s employment service. Linking it lets job seekers manage their job search, appointments and mutual obligations online.
One Service That Is No Longer Available
Manage ABN Connections used to be available through myGov, but myGov confirms it is no longer offered. If you previously linked your ABN this way, you now need to go to the Australian Business Register’s website for ABN-related services instead.
What to Check Before You Link a Service
A few checks save a lot of frustration:
- Match your details first. Your name and date of birth need to match what the service holds. If they do not, update them with the service before you try to link.
- Have your linking details ready. Some services need a linking code, a Customer Reference Number, a Medicare card number or answers to identity questions.
- Link only what you use. There is no benefit to linking services you will never open, and every linked service sends its letters to your myGov Inbox.
- Think before you unlink. If you unlink a service or close your myGov account, you lose access to that service’s messages in your myGov Inbox, so save anything important first.
Frequently Asked Questions
How many services can you link to myGov?
myGov currently lists 15 services you can link, including the ATO, Centrelink, Medicare, My Health Record, the NDIS and Workforce Australia. The list can change over time as services join or leave.
Do you have to link every service?
No. You link only the services you need. Most people start with Centrelink, Medicare and the ATO, and add others only when they need them.
Can you link a service if your details do not match?
Not until the mismatch is fixed. Update your name or date of birth with the service itself, wait up to 24 hours for the update to flow through, then try linking again. If you still cannot link, contact that service directly.
What happens to your letters if you unlink a service?
You lose access to that service’s messages in your myGov Inbox. Save or print anything you need before you unlink.
If you run into trouble signing in before you even get to linking, our guide to fixing myGov sign-in problems covers the common fixes. And if you are wondering whether you can run two accounts, see whether you can have two myGov accounts.
