If you’ve ever worked on a farm, in a regional business, a hospital or a school, there’s a fair chance a Prime Super account has your name on it. Prime Super is a mid-sized industry super fund that started out serving rural and regional workers, and it still leans into that identity today. This guide covers the things people actually want to know: what the fund is, what it costs, how its investments have performed, what insurance you get, and how to join or log in.
Quick answer
Prime Super is a profit-to-member industry fund with about 147,000 members and roughly $7.3 billion in member savings. Anyone can join. Administration fees are $1 a week plus 0.25% of your balance per year, and the default MySuper option returned 7.66% a year over the 10 years to 30 June 2026. Members manage their account through the fund’s online portal, MemberOnline. You can read the fund’s own product documents at primesuper.com.au.
What is Prime Super?
Prime Super is a public offer industry fund, which means two things. First, it is run to benefit members rather than shareholders — there’s no parent bank or insurer skimming a profit off the top. Second, anyone can open an account, not just people in a particular industry.
The fund was formed in 1996 when four regional super funds merged. Its roots go back further, to super arrangements set up for workers covered by primary industry awards, and it keeps close ties with farming bodies including the National Farmers’ Federation. Membership has broadened a lot since those days. The fund now runs three divisions — Super, Health and Education — reflecting the number of members who work in health care, aged care, schools and recruitment alongside agriculture.
The trustee is Prime Super Pty Ltd. The fund’s ABN is 60 562 335 823, and its USI (the number your employer needs to pay contributions) is 60562335823001.
Who does Prime Super suit?
Prime Super tends to fit people who:
- Work in agriculture, health, aged care, education or a regional business, where the fund has deep roots and local consultants on the ground
- Prefer dealing with a smaller fund where you can get a person on the phone — the fund promotes its regional managers and phone-based super specialists heavily
- Want a straightforward MySuper default without having to build their own investment mix
None of that makes it a bad choice for city workers or anyone else. It’s an open fund, so the real question is whether the fees, performance and insurance suit you — and those are covered next.
Prime Super fees
Fees were cut on 1 June 2026. The fund says administration fees and costs on a $50,000 accumulation account dropped by 27% from that date. Here is the current fee schedule for a super (accumulation) account, taken from the fund’s published fees page:
- Administration fee: $1 per week plus 0.25% of your account balance per year, capped at $825 a year. A small extra administration cost of 0.015% is paid from the fund’s reserves, not from your account.
- Investment fees and costs (MySuper/Balanced option): 0.38% per year, which includes a performance fee component.
- Transaction costs (MySuper/Balanced option): 0.11% per year.
- Switching fee: nil. Buy-sell spread: nil.
- Insurance premiums: extra, if you hold cover, and deducted from your account monthly.
What does that add up to? On a $50,000 balance invested in the MySuper option, the administration fee is $177 a year ($52 plus $125), investment fees and costs are about $190, and transaction costs about $55 — roughly $422 a year in total, before insurance premiums and any government taxes. If your balance is under $6,000 at the end of a financial year, the law caps the administration and investment fees you can be charged at 3% of your balance.
One thing to keep in mind: because part of the administration fee is a percentage of your balance, the dollar amount you pay grows as your balance grows, up to the $825 cap. That’s worth weighing up if you’re comparing Prime Super against a fund that charges a flat dollar fee only.
Investment options and performance
If you don’t make a choice, your money goes into the MySuper option — a single diversified strategy with about 72% in growth assets such as shares and property. If you want more control, the other ready-made options are Managed Growth and Conservative, plus an Alternatives option that invests in unlisted infrastructure, unlisted property and private credit — something most funds of this size don’t offer. There are also single-sector options: Australian Shares, International Shares, Property and Cash. The old Fixed Interest option was closed in May 2026, and the Income Focused option is now only available to pension members.
Here are the fund’s published returns to 30 June 2026. Figures for periods longer than one year are per year:
| Investment option | 1 year | 3 years | 5 years | 7 years | 10 years |
|---|---|---|---|---|---|
| MySuper | 7.52% | 9.10% | 6.21% | 7.00% | 7.66% |
| Managed Growth | 9.09% | 11.33% | 7.88% | 8.70% | 9.30% |
| Conservative | 4.62% | 5.64% | 3.91% | 4.11% | 4.62% |
| Australian Shares | 5.08% | 9.90% | 6.73% | 8.53% | 9.65% |
| International Shares | 16.08% | 16.32% | 10.63% | 11.27% | 11.49% |
| Cash | 3.61% | 3.79% | 2.85% | 2.20% | 2.18% |
The MySuper numbers are respectable over the long haul — 7.66% a year over a decade, including the market falls of the early 2020s. The Property option has been the weak spot, returning just 3.81% over the year to June 2026 and going slightly backwards over five years. Past performance is not a reliable guide to future performance, and returns are before administration fees and taxes are taken out of your individual account.
Insurance through Prime Super
When you join Prime Super, you are generally given default Death and Total and Permanent Disability (TPD) cover, including terminal illness cover, as long as you meet the eligibility rules. The default is 4 units of cover, and what each unit is worth depends on your age, your occupational category and which division you’re in — so two members the same age can be covered for different amounts.
There are a couple of catches worth knowing. If you’re under 25, or your balance is under $6,000, default cover does not start automatically — that’s a government rule designed to stop small balances being eaten by premiums. You can opt in early if you want the cover. Income protection cover is also available, but it’s an extra you choose rather than part of the default package, and cover above the default level requires underwriting.
Premiums come out of your super balance, so check your statement to see what you’re paying. Default cover is set at a basic level; if you have a mortgage and dependants, it may not be enough on its own.
How to join Prime Super
Joining is done online through the fund’s website — the application takes a few minutes and you’ll be asked for your tax file number. You don’t have to provide your TFN, but if you don’t, your contributions can be taxed at a higher rate and the fund can’t accept personal contributions from you.
Once your account is open, tell your employer where to pay your super. They’ll need three details:
- Fund name: Prime Super
- ABN: 60 562 335 823
- USI: 60562335823001
Most employers will ask you to fill in the ATO’s standard choice form with these details. If you have super sitting in other funds, you can roll it into Prime Super through MemberOnline or through myGov — combining accounts usually means one set of fees and one insurance policy instead of several. Just check you won’t lose insurance you still need before you close an old account.
How to log in to your account (MemberOnline)
Prime Super’s member portal is called MemberOnline, and you’ll find it at member.primesuper.com.au. If you’ve never used it, register first with your member number — it’s on your welcome letter and your annual statements — and set up a password.
Once you’re logged in you can check your balance and transactions, switch investment options, ask the fund to consolidate super from other funds, update your beneficiaries, review or change your insurance, and download statements. Employers use a separate portal called EmployerOnline, so make sure you’re on the member login if you’re checking your own account. If you’re locked out or stuck, the member team is on 1800 675 839, Monday to Friday, 8am to 8pm AEST/AEDT.
Things to check before you join or stay
The good: it’s a profit-to-member fund with no shareholders; fees came down in June 2026; there are no switching fees or buy-sell spreads; and the long-term MySuper record is solid. The Alternatives option and the network of regional consultants are genuine points of difference.
The trade-offs: the percentage-based administration fee means your dollar costs rise with your balance until the cap kicks in. The fund is much smaller than the mega-funds, which shows in a simpler, more streamlined investment menu — fine for most people, but keen DIY investors may want more options. And like every fund, the default insurance is a starting point, not a personalised recommendation.
Whatever you decide, compare the total fees on your actual balance, not just the headline rate, and look at performance over five to ten years rather than a single year.
FAQs
Is Prime Super an industry fund?
Yes. It’s an industry fund that operates on a profit-to-member basis, and it’s open to the general public — you don’t have to work in agriculture, health or education to join.
What are Prime Super’s ABN and USI?
The fund ABN is 60 562 335 823. The USI for super (accumulation) accounts is 60562335823001. Give these to your employer so your contributions land in the right place.
How much does Prime Super cost on a $50,000 balance?
Based on the fund’s current fee schedule, about $422 a year in administration, investment and transaction costs if you’re in the MySuper option — before insurance premiums. Your actual figure depends on your balance and investment option.
How do I log in to Prime Super?
Go to MemberOnline at member.primesuper.com.au and sign in with your member number and password. First-time users need to register, which takes a couple of minutes.
How do I contact Prime Super?
Call 1800 675 839 between 8am and 8pm AEST/AEDT, Monday to Friday. The fund’s postal address is Locked Bag 5103, Parramatta NSW 2124.
This article is general information only. It is not personal financial advice and doesn’t take into account your objectives, financial situation or needs. Fees and performance figures were current as published by the fund at the time of writing and can change. Before joining, switching or making any decision about Prime Super, read the fund’s Product Disclosure Statement and Target Market Determination and consider getting advice from a licensed financial adviser.
