If you work shifts in healthcare, retail, hospitality or warehousing, you have probably come across Shift Trade — the free shift-swapping app that lets teams trade shifts, pick up extra hours and sort cover without endless group chats. The official site is shifttrader.app.
Quick answer: To log in, open the ShiftTrader app (or go to shifttrader.app/login), enter your email address, and use the verification code sent to your inbox to sign in. If you already have an account, choose the “I am already registered” option instead of creating a new one.
How to log in to Shift Trade
ShiftTrader works on both phones and the web, and both use the same sign-in:
- Open the app or website. Download the ShiftTrader app from the App Store or Google Play, or visit the official sign-in page at shifttrader.app/login.
- Enter your email address. Type the same email you used when you first registered.
- Check your inbox for a verification code. ShiftTrader sends you a one-time code to sign in — check your spam or junk folder if it doesn’t arrive within a minute or two.
- Enter the code. You’ll be signed straight in and taken to your shift board.
If the app opens on the registration screen instead of the login screen, look for the “I am already registered” option. That takes you to the login screen so you don’t accidentally create a second account.
New to Shift Trade? Create an account
If you’ve never used ShiftTrader before:
- Open the app or go to shifttrader.app/login.
- Enter your email address and full name.
- Select the “I’m new to Shift Trader” option and continue.
- Follow the steps to finish your profile — this usually includes your workplace or team details so you can see your group’s shifts.
Many teams get set up through an invitation from a manager or coworker. If someone sent you an invite, join through that link so you’re added to the right group from the start.
I forgot my Shift Trade password
ShiftTrader’s current sign-in mostly runs on emailed verification codes rather than a fixed password, so there’s nothing to “reset” in the traditional sense:
- On the sign-in page, just enter your email address again and request a fresh code.
- Codes expire, so use the newest one — older codes stop working.
- If you’re signing in inside the app’s older login screen that does ask for a password, look for a “Forgot Password” link under the login fields and follow the emailed reset steps.
- Still nothing? Double-check you’re using the exact email address you registered with — a typo here is the most common cause.
Common Shift Trade login problems and fixes
No verification code arrives
Wait two minutes, then check your spam and junk folders — sign-in codes often land there. Also confirm the email address you typed is the one on your account, and that your phone’s email app is syncing. If you use a work email, a strict company filter may block the message; try adding the sender to your safe list.
“Account not found” or it keeps sending me to register
This usually means you’re signed in with a different email from the one you originally used. Try the other email addresses you own. If you first joined through a team invitation, make sure you’re using the email that received the invite.
The app won’t open or crashes on the login screen
Update the app to the latest version from the App Store or Google Play, then force-close and reopen it. If that doesn’t help, delete and reinstall the app — your account and shifts live on ShiftTrader’s servers, so nothing is lost.
Logged out on a new phone
Signing in on a new device is the same as normal: enter your email at shifttrader.app/login or in the app, and verify the new code. You’ll be logged out of the old device if you reinstall, so keep your registered email accessible.
My manager set up my account — what are my details?
If your manager created your account for you, your login email is usually the email they have on file for you. If you don’t know it, ask them directly — support staff can’t hand out credentials to someone they can’t identify.
Is Shift Trade free?
Yes. ShiftTrader is free to use — the official site says no credit card is required and it sets up in minutes. It’s aimed at teams rather than individuals, so one person usually creates a group and invites the rest of the roster.
What if you meant Dayforce’s shift trade feature?
A lot of workplaces use Dayforce (the HR and rostering platform) rather than the ShiftTrader app. If your employer runs Dayforce and you’re looking to trade a shift:
- Log in to the Dayforce app or web portal with your company login.
- Open your Calendar.
- Tap the shift you want to trade and choose Shift Trade.
- Pick an option — such as offering the shift to everyone — and confirm.
If you’re stuck on the Dayforce login itself, your company’s HR team or manager has to reset your access; login details are employer-specific, so there’s no public Dayforce login page that works for every workplace.
FAQs
Where is the official Shift Trade login page?
The official sign-in page is shifttrader.app/login. Always start from the official site — never enter your email on a lookalike page that claims to be ShiftTrader.
Can I use Shift Trade on a computer?
Yes. There’s a web sign-in at shifttrader.app/login that uses the same email-and-code process as the phone app. The mobile apps (iOS and Android) are where most people manage shifts day to day.
Do I need a new account for each team?
No. One ShiftTrader account covers you — you can be part of multiple teams or groups under the same email.
Who do I contact if login still fails?
Start with your manager or the person who invited you, since they control team access. For account-level problems, use the official support channels listed on shifttrader.app.
